Privacy Policy 2026

Introduction
Keywave Technology Limited ("Keywave", "we", "us", or "our") is a technology company registered in the United Kingdom. We are committed to protecting the privacy and personal data of our customers, partners, website visitors, and all individuals who interact with our products and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
By using our products, services, or website, you acknowledge that you have read and understood this Privacy Policy.
Data Controller
Keywave Technology Limited is the Data Controller for personal data collected through our products and services. If you have any questions about this policy or how we handle your data, please contact us:

Keywave Technology Limited
Email: privacy@keywavetechnology.com
Address: United Kingdom
Website: www.keywavetechnology.com

Personal Data We Collect
We collect personal data in a number of ways depending on how you interact with Keywave. The categories of data we may collect include:
3.1 Data You Provide Directly
Name, job title, and professional contact details (email address, phone number, company name)
Billing and payment information when purchasing products or services
Technical enquiries, support requests, and correspondence
Account registration details if you create an account with us

3.2 Data Collected Automatically
Website usage data, including IP address, browser type, pages visited, and time spent
Device information and identifiers
Cookies and similar tracking technologies (see Section 9)

3.3 Data from Third Parties
Purchase and transaction data from distribution partners (e.g. DigiKey Marketplace)
Business contact information from publicly available sources or professional databases
Information from resellers or authorised distributors

Lawful Basis for Processing
Under the UK GDPR, we are required to have a lawful basis for processing your personal data. Depending on the purpose, we rely on the following bases:
Contract Performance: Processing necessary to fulfil a contract with you, such as processing product orders or providing technical support.
Legitimate Interests: Processing that is in our legitimate business interests, such as improving our products, preventing fraud, and communicating with existing customers, where these interests are not overridden by your rights.
Legal Obligation: Processing required to comply with applicable laws and regulations.
Consent: Where we have obtained your explicit consent, such as for marketing communications. You may withdraw consent at any time.
How We Use Your Personal Data
We use the personal data we collect for the following purposes:
Processing and fulfilling product orders and managing customer accounts
Providing technical support, product documentation, and after-sales services
Communicating with you about orders, products, and company updates
Sending marketing and promotional communications (where you have opted in)
Improving our products, services, and website experience
Conducting research and development activities
Complying with legal and regulatory obligations
Preventing fraud, misuse, and ensuring platform security
Sharing Your Personal Data
We do not sell your personal data. We may share your data with trusted third parties only in the following circumstances:
6.1 Service Providers
We engage third-party companies to perform services on our behalf, including order fulfilment, payment processing, IT infrastructure, and customer relationship management. These parties are contractually obligated to protect your data and may only process it as instructed by us.
6.2 Distribution Partners
When you purchase Keywave products through authorised distribution channels such as DigiKey Marketplace, your transaction data is processed subject to their own privacy policies in addition to ours.
6.3 Legal Requirements
We may disclose personal data where required to comply with a legal obligation, court order, or regulatory request, or to protect the rights, safety, or property of Keywave, our customers, or the public.
6.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction. We will notify you of any such change.
International Data Transfers
Keywave operates primarily in the United Kingdom and European Economic Area. Where we transfer personal data to countries outside the UK or EEA, we ensure that appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO) or equivalent mechanisms, to ensure your data receives an equivalent level of protection.
Data Retention
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. The specific retention period depends on the nature of the data and the purpose of processing:
Customer transaction and order data: 7 years (UK tax and accounting obligations)
Support and correspondence records: 3 years from last interaction
Marketing contact data: Until consent is withdrawn or as long as a legitimate interest exists
Website analytics data: 26 months (anonymised thereafter)
When data is no longer required, it is securely deleted or anonymised.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and user experience. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
Strictly Necessary Cookies: Essential for the website to function correctly and cannot be disabled.
Analytics Cookies: Help us understand how visitors use our website so we can improve it (e.g. Google Analytics).
Preference Cookies: Remember your settings and preferences for future visits.
Marketing Cookies: Used to deliver relevant advertising and track campaign effectiveness, where applicable.
You can control your cookie preferences through your browser settings or our cookie consent tool. Note that disabling certain cookies may affect website functionality.
Your Rights
Under the UK GDPR and Data Protection Act 2018, you have the following rights in relation to your personal data:
Right of Access: To request a copy of the personal data we hold about you.
Right to Rectification: To request that we correct inaccurate or incomplete data.
Right to Erasure: To request deletion of your personal data in certain circumstances ('right to be forgotten').
Right to Restriction: To request that we restrict processing of your data in certain circumstances.
Right to Data Portability: To receive your data in a structured, machine-readable format.
Right to Object: To object to processing based on legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making: To not be subject to decisions based solely on automated processing where this has a significant effect on you.
To exercise any of these rights, please contact us at privacy@keywavetechnology.com. We will respond within one month of receiving your request. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk if you are unsatisfied with how we handle your data.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
Encryption of data in transit and at rest
Access controls and authentication procedures
Regular security assessments and audits
Staff training on data protection obligations
While we take all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify the ICO within 72 hours and inform affected individuals as required by law.
Children's Privacy
Keywave's products and services are intended for business and professional use. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete it.
Third-Party Links
Our website or documentation may contain links to third-party websites, including distribution partner platforms such as DigiKey. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will indicate the effective date of the latest version at the top of this document. Where changes are material, we will take reasonable steps to notify you, such as by email or a prominent notice on our website.
We encourage you to review this policy periodically to stay informed about how we protect your data.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

Data Protection Contact
Keywave Technology Limited
Email: w@keywavetechnology.com
Website: www.keywavetechnology.com

KEYWAVE

KEYWAVE Technology Limited

Office : Mocatta House, Trafalgar Place, Brighton, BN1 4DU

Lab : Sussex Innovation Centre, Science Park Square, BN1 9SB, UK

Email: W@keywavetech.co.uk

Visit our :

X (Twitter)

Digi-Key